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cancellation and refund policy
Last Updated 17th December 2018

Refund Policy

Skymaps International Pvt Ltd. will process the refund only after getting cancellation request/claim from the customer/travel agent/corpoate company through mybooking section or email.
Refund against the cancellation of air tickets will be credited directly in customers mode of payment after receiving the refund amount from the Airlines.
Skymaps International Pvt Ltd. will process refund within 72 only after receiving it from the concerned Airlines/hotel/transporter/other suppliers.
Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions

Cancellation Policy

Every booking made on Skymaps International Pvt Ltd. is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class.
mapstriponline.com levies negligible amount of 250 Rs. per passenger/per sector for domestic and 350 Rs. per passenger/per sector for international air tickets as cancellation service charges.
Some bookings may be non-refundable as per the specific airline’s policy.
Some bookings cannot be cancelled partially as per the specific airline’s policy.
Cancellations can be made online or offline through Mybooking section or by sending an email to info@mapstriponline.com
We assist you in making various amendments for bookings. In few cases, you need to contact the airline directly.
Amendment charges on mapstriponline.com are subject to change as per the policy of the airline, which varies due to flight timings and booking class.
To cancel the tickets within 24 Hrs of the journey, Skymaps International Pvt Ltd. recommends customer to contact directly to the Airlines and after that, send the cancellation request on our website for refunds.
In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charge as above mentioned. After flight departure & in case of No Show, we don't entertain any cancelation request.
In case of No-show the refund amount is entirely depends upon the airlines. Skymaps International Pvt Ltd. has nothing to do with the refund amount. Skymaps International Pvt Ltd. will refund the same amount to the customer, which we receive from airlines in case of No-Show.